![]() Reply with the status so that we could help you further. Troubleshoot response failures in wireless keyboard or mouse If the issue still persists, you may refer the steps mentioned in the article. ![]() To put your computer back to normal startup. Note: Once you are done with clean boot, please follow the section ‘ How to reset the computer to start as usual after troubleshooting with clean boot’ under ‘more information’ in the article How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8 Place the computer in clean boot state and check the results. Uncheck “ Allow the device to turn off to save power setting” option. ![]() ![]() On the search bar, type “ Device Manager”.Ĭ. Right click on your 'Mice and other pointing device'į. I would suggest you to perform the steps provided here and check the results.ī. I appreciate the steps that you have tried to resolve the issue.ĭoes this issue occur when you launch a specific program or randomly?
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